Privacy Policy

Last Updated: August 2025

Hidden Hills Country Homes (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online, by phone, or through SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you provide it to us.

  • SMS Information: Mobile phone numbers and message content when you opt into our SMS program.

  • Website Data: Non-personally identifiable information such as browser type, IP address, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

  • Provide property updates, event reminders, and appointment confirmations.

  • Communicate with you about our services, including SMS messaging (with your consent).

  • Improve our website and services.

  • Comply with legal requirements.

3. SMS Messaging

By opting in to receive text messages from us, you consent to receive recurring messages related to property updates and event reminders.

  • Message frequency: Varies.

  • Message & Data rates may apply.

  • Opt-out: Reply STOP to cancel at any time.

  • Help: Reply HELP for assistance.

4. How We Share Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service providers who help us deliver services (e.g., SMS messaging platforms).

  • Legal authorities, when required by law.

5. Data Security

We implement reasonable safeguards to protect your personal information. While we work hard to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

  • Request access to your personal information.

  • Request correction or deletion of your information.

  • Opt out of SMS communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Hidden Hills Country Homes
2913 Webb Rd
LaFayette, NY 13084
📧 craig@hiddenhillscny.com
📞 (315) 882-3749